The option Automatically add to banking registers needs to be unchecked. Go to Edit > Preferences > Downloaded Transactions.Was an older backup restored after you accepted the downloaded transaction(s)? The backup file will restore account information up to the date it was created, which may be before the missing transactions were downloaded.If you find the transactions in an incorrect account, you can move the transactions to the correct account: just select the transaction(s), right-click, and select Move transaction(s).
Was the transaction moved from one account register to another? Click on All Transactions in your account bar and search for the missing transaction.If a transaction was deleted in error, you can re-enter it manually (if there's a large group of deleted transactions, it may also be easier to restore a backup).
#TRANSACTION PRO IMPORTER SUPPORT PHONE NUMBER DOWNLOAD#
Have any transactions been deleted recently? Transactions won't download again after being deleted. Was the missing transaction incorrectly matched to another transaction in the register? This is common with repeating payments made to the same payee for the same amount. If you can't select a date range when you try to download from your bank, it means that you're only able to download new transactions after the statement closing date. Are you using Web Connect (logging in to your bank's website to manually download transactions into Quicken)? Some banks only allow downloads to Quicken after the statement closing date, meaning that you won't see new transactions in Quicken until the statement closes. Most banks don't allow transactions to download until the transaction clears the bank. Are these transactions still marked as "pending" on your bank's website? Pending transactions have been authorized by your bank but not cleared and paid from your account yet. To use Web Connect, you can find information her e, or contact your bank. If you need transaction history older than what the download contains, many banks will make this available on their website via Web Connect. Are these missing transactions over 90 days old? Most banks have a limit (usually 90 days) on transaction download. Click the Reset button at the top of the register, to confirm that there's no filtering in your account register. It's possible the transactions are in your register, but not where you thought they should be. Has the sort order been changed in the register? Confirm that the Sort Order in your account is by Date just click the top of the Date column in your account register. Review this list of reasons if the issue has only happened once, one of the situations below is the likely cause:
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